The
following article is from the Downline News Magazine,
December/January 1994 Issue:
Network
Marketing Ethics & Etiquette Focus on Cross Sponsoring
By Art Robbins 1993(c)
What is Network Marketing?
Network Marketing is a modern business approach that
allows individuals to represent a company whose products
and services they use and endorse. Individual "distributors"
who actively represent a company help to expand the
market. Network Marketing is a modern answer to the
ancient question: "Who should profit from the
promotion and exchange of goods and services?"
Network Marketing provides a unique alternative to
the conventional distribution and sales structure.
When products are delivered directly to consumers,
traditional intermediaries are bypassed and profit
margins are freed up. In Network Marketing these funds
become available to distributors as acknowledgment
for the important promotional role they play.
How are Networks Formed?
As an active Network Marketing distributor, you not
only use and promote products, but you also sponsor
individuals into a network. Taking personal responsibility
for their training and support. Properly managed networks
can grow to incredible depth and size, however, the
process always begins when an active distributor enrolls
individuals on her or his first level. First level
distributors are those who have been personally sponsored
into your network - directly under you, the active
distributor. As you continue to recruit other first
level distributors, who in turn recruit their own
first level, the network expands. This process is
designed to create maximal support with minimal conflict.
Success and harmony are the end results.
Harmonious networks have a friendly atmosphere that
enables everyone to work and excel in a mutually supportive
environment.
Networking Guideline # 1:
Cultivating and maintaining harmonious relationships
is the primary goal of network marketing professionals.
Successful Network Marketing depends on quality relationships
and quality relationships depend on ethical behavior.
If Network Marketing is to set a positive example,
ethical business conduct must be encouraged wherever
possible. Unfortunately not all distributors understand
or appreciate the immediate importance and long term
value of good business ethics and etiquette.
Pirates on the Prowl.
When distributors from one company strategically invade
another company's downline, they are known as raiders
or pirates. Pirates are considered the scourge of
our industry.
Ethical Consideration # 1:
Network raiding is predatory, parasitic and unethical.
It gives a bad name to MLM as a whole and sets a precedent
that is highly destabilizing. What goes around comes
around. Sooner or later the raiders business will
be raided in turn. No one is safe in a general atmosphere
of plundering and profiteering. On a much smaller
scale, to be fair, individual distributors who join
a company network often arrive, rather innocently,
from another company. This is a normal part of the
give and take of the network business and is generally
accepted. Purposeful strategic raiding, however, is
a serious and ugly matter, made even more unpleasant,
as we shall see when it originates from within the
distributor ranks of a company's own network.
What is Cross-Sponsoring?
Cross-sponsoring is a form of raiding that takes place
within the confines of a single company network. Simply
put - it is the recruitment of company distributors,
other than those on ones own first level, into another
business venture. When a distributor in your network
decides to become active with a different venture
he or she may hope to lure away distributors from
your original company. Perhaps this sounds simple,
but mixing one venture with another easily creates
conflict - and conflict of interest usually leads
to questionable or unethical business behavior. To
avoid this problem, some companies simply do not allow
their distributors to participate concurrently in
other MLM opportunities.
Ethical Consideration # 2:
The distributor application you sign when entering
a Network Marketing company is a legally binding document
containing your company's distributor bylaws. These
rules guarantee specific rights which are designed
to protect the company and the distributor.
Most companies reserve the right to modify or change
their contract regulations at any time. It is a good
idea to contact your company directly for current
policy information. Network Marketing rules and regulations
vary, but all ethical companies strongly discourage,
and most disallow, cross-sponsoring. Most companies
will terminate the distributorship of anyone who willfully
engages in, or encourages, cross-sponsoring activity.
What's Wrong with Cross-Sponsoring?
Let's say that Howard is a distributor with your company
who has become involved in an outside MLM opportunity.
Having spent several years with your company, Howard
has had the opportunity to gather information and
develop relationships with people throughout the company
network as at large. Many of these contacts are in
downlines other than his own. In the initial excitement
of starting this new venture he calls one of your
key distributors, Mary, with whom he has developed
rapport. "Hello Mary, it's Howard. Wow - have
you heard about this hot new MLM company? Their products
are fantastic! ... “Knowing your company quite
well Howard uses his position to help convince Mary
that this new deal is bigger, better, shinier, more
lucrative. Howard is persuasive. His enthusiasm is
contagious and Mary soon finds herself involved with
two companies at the same time.
At first Howard tries to paint a picture of non-competition.
"This new venture will actually stimulate your
original business," he explains. "Both of
your businesses will grow faster - bigger. The two
companies are not really competitors; in fact the
products (or services) are compatible and complementary!"
Let's assume that Howard is well intentioned - he
honestly believes this to be so. Unfortunately history
and experience have proven that it is rarely the case.
Very few people are able to divide their attention
successfully between two MLM ventures at the same
time. Just managing one business at a time is already
a handful! Keeping up with two companies, two compensation
plans, two product lines, two sets of regulations,
maintaining enthusiasm for two different opportunities
and organizing two sets of meetings simultaneously
is, at least, four times harder.
Networking Guideline # 2:
Conventional wisdom concludes that if you want to
succeed in Network Marketing, choose the company with
the products, services, corporate atmosphere, vision
and compensation plan you prefer, and stick to it
until you succeed. This principle has been universally
observed by virtually all successful Network Marketers.
Success attracts more success. Stick with your goals
until you have created a model for others to follow.
This is the winner's way, the proven path to MLM success.
Now back to Howard and Mary ... As the process develops,
Mary and her fellow crossers find that they are dividing
their time and attention between two companies and
without realizing it, have reduced their chances for
succeeding in either venture. They may become confused
by self-serving representations made by Howard and
thereby become even less effective. Eventually they
may cease to retail, wholesale or sponsor new distributors
with your company. For all practical purposes they
have dropped out of your business. In fact, they will
probably duplicate Howard's strategy (downlines tend
to follow in their sponsors footsteps) and cross over
into other groups throughout the original company
network with equally damaging results.
The problem with this picture is that Howard has just
invaded and disrupted a business network that was
built, and nurtured not by him, but by you, your upline,
your company and an intricate web of many committed
individuals. In a very real sense he is stealing your
business with no regard to your welfare or the company
network of which he is still a part. Howard has successfully
recruited a fellow company distributor who was neither
in his upline, nor his downline. This is known as
"side crossing" and is an all too common
form of cross-sponsoring.
Ethical Consideration # 3:
As distributors within the same company we share special
contacts, restricted privileges, access to confidential
information and a certain commonality that cannot
be abused without violating the integrity of the network
as a whole. Ethically speaking, we enter into a tacit
agreement to "above all else do no harm".
Due to the complex nature of network structures, when
you attempt to recruit a distributor from a previously
established network, you are by definition soliciting
someone else's downline business. Cross sponsoring
inevitably hurts others and creates very hard feelings.
In the effort to avoid the resulting quagmire, would-be
cross-sponsorers often "down-cross." restricting
their crossing to their own network. After all, there
they can do exactly what they like; it's their own
downline, right? Well ... is it?
Whose Network is it Anyway?
This question is at the heart of an even more delicate
cross-sponsoring issue. Most distributors who cross-sponsor
into their own network make the innocent mistake of
believing that their downline is "theirs."
But it's my downline, I have the right to do what
I want with it, don't I? Although it's true that network
builders co-create independent business structures
(which can sometimes even be bought and sold), the
actual "ownership" of the network is intertwined
and complex.
Sally sponsors Jim on her first level. Jim sponsors
Joanne, Mark and Greg. Eventually Jim's downline expands
to include 300 distributors who, in all represent,
say, 25% of Sally's total network. Question: Does
Jim own his 300 person downline? Answer: Yes and no!
Of course Jim's downline is his downline, but it is
also Sally's downline. In fact, parts are co-owned
by Joanne, Mark and Greg. Furthermore Sally's sponsor
is also involved. This complexity of ownership extends
downline to each and every distributor in the group
and upline to every distributor above.
Ethical Consideration # 4:
Networks are built by the effort of many individuals,
and are co-owned proportionally by everyone involved.
No one has exclusive ownership of an entire network.
Network Marketing and the Golden Rule
While downline raiding is considered unethical, and
must be actively discouraged, cross-sponsoring is
even worse. The distinction is one of relationship
and agreement. While our principle allegiances are
to our immediate downline "children" and
our immediate upline "parents ", an understanding
also exists that we will not willfully harm the networks
of our brothers, sisters, cousins, aunts, uncles,
grandparents or grandchildren distributors. Disregarding
this principle leads to network anarchy - no one is
safe and nothing is sacred. Cross sponsoring damages
the networks of other distributors within our own
company. Today's cross-sponsoring -winner is tomorrow's
victim. The solution is simple: Don't cross sponsor!
Ethical Consideration # 5:
Cross sponsoring violates one of the most time honored
and fundamental principles of human conduct - the
Golden Rule. If you treat the distributors in your
company with respect, consideration will be shown
to you as well. The Golden Rule is a formula for long
term business harmony and sustained ethical success.
Remember: As you sow, so shall you reap.
Sneaky Crossing: False Names, Siblings, & Insignificant
Other!!
Distributors who get involved concurrently with other
opportunities will often go to great lengths to disguise
their cross-sponsoring tactics. One way to attempt
to get around the rule is to do business under another
name: through a wife, husband, sibling, neighbor,
company or puppet distributor. "But they're not
actually under me” is a coward's attempt to
disguise the worst type of cross-sponsoring piracy.
A variation of sneaky cross-sponsoring is done by
double cowards who instruct others to do the dirty
work for them, while they plead innocent to any wrong
doing. When a distributor enrolls only their first
level, but helps or encourages the new downline to
cross-sponsor throughout the original network, the
results are equally sordid and unsavory. Cross-sponsoring
and cross-sponsoring encouragement is unethical and
destructive. Sneaky cross-sponsoring is no better
than the it’s overt counterpart - in fact, it's
worse.
Crossing-Up
In his book "Financially Free", Dennis Windsor
explains one of the keys to Network Marketing success:
"recruiting-up". Recruiting-up refers to
enrolling distributors with talent and ability, ones
with the qualities and reputations you admire, people
of integrity - people you look up to. The drive to
find such quality distributors is itself one of the
hallmarks of the true Network Marketing professional.
Recruiting-up or sponsoring-up works because it builds
powerful networks with talent and energy. It takes
guts to sponsor- up, and the very act of attempting
to do so builds character and leadership. How sad
then, that some cross-sponsorers confound this wholesome
dynamic with profiteering and so, try to cross-sponsor
- their upline!
Ethical Consideration # 6:
"Crossing-up” or approaching your upline
as targets for other Network Marketing ventures is
just another type of cross-sponsoring. Once again,
as with sneaky crossing, this is an attack on someone
else's business network, their upline's network. It
is insensitive and is often felt to be insulting,
wounding or threatening to upline sponsors who do
their best to provide quality support to their business
network The basic mistake these would-be upward cross-sponsorers
make is to approach Network Marketing like a quick
money scam instead of the relationship business that
it is. When "who can I get?" becomes more
important than how I do it, from where or whom they
have come, and who have I stepped on along the way,
then integrity has taken a back seat to greed When
this happens something very precious and irreplaceable
is at risk
Your Reputation: the Key to Your Continued Success
Networking Guideline # 3:
In Network Marketing, as in
all people businesses, reputation is everything. Your
reputation is virtually the key to your success. Trust
and rapport are built up very gradually and must be
handled with great respect and care. Often times,
your best distributors are those with whom you have
been cultivating quality long term relationships.
If your friends and acquaintances are willing to follow
your lead, it is probably because of the relationship
and trust you have so carefully established
Ethical Consideration # 7:
Distributors who attempt to cross-sponsor or appear
to create conflict of interest within the network
damage their own reputation. They lose the respect
and trust of their upline and any distributors whose
networks they have invaded or harmed. Although they
may be without malicious intent, their honesty, integrity
and trustworthiness will quickly come into question.
Even their own distributors may come to doubt their
ability to provide consistent and faithful support
- in either venture!
According to Venus Andrecht, successful Network Marketing
businesswoman and author of MLM Magic - How an Ordinary
Person Can Build an Extra-Ordinary Networking Business
from Scratch, "Stealing isn't worth it. Don't
do it. ... MLM is much more than it appears. It's
a chance to build your character. How clear and clean
will you build it?"... "Greed is probably
the main reason for stealing other people's people.
MLM is a test, we're in a game ... that builds character
... and exposes it."
"When you're tempted to do something a little
wormy because there's money in it, stop and ask yourself,
'Will $10,000 gained be enough to paper over that
klunky feeling that lurks in my stomach from what
I did?' The $10,000 may disappear, but will that feeling?
That thought? That sour reputation you brought?
Although cross-sponsorers may have some success at
first, they can rarely sustain the pressures of living
a double business identity. Quite often their credibility
crumbles as their income plummets. Before they know
it, they may have done irrevocable damage to precious
friendships and valuable business relationships. With
their reputation damaged or destroyed, many disappear
from the MLM scene altogether. When pirating and cross-sponsoring
are spawned by greed, the strategy usually backfires.
It is regrettable that this predatory dysfunction
persists within a context of an otherwise limitless
opportunity for all.
Hopscotch Marketing
Sooner or later everyone in MLM is contacted by pirates,
raiders and cross-sponsorers. It's a part of the business
landscape. High level distributors in Network Marketing
companies can expect to receive numerous calls and
packages every week This constant flow of information
serves the beneficial role of keeping everyone abreast
of recent developments. But the fact is that raiders
and cross sponsors rarely get the distributors they're
actually after... the stable ones. Sticktoitness is
one of the foremost qualities of successful Network
Marketers.
Networking Guideline # 4:
Only MLM junkies jump at the next and greatest opportunity
that comes along, and there's always another-better
opportunity on the horizon. Distributors that easily
jump ship, easily jump again. As Leonard Clements,
the publisher of MarketWave(tm) magazine explains,
these pirates are "lousy mentors". Eventually
their networks will follow their example and betray
their own renegade captains in turn. In the words
of Mr. Clements, "Pirating breeds more pirating".
If you want to really succeed in Network Marketing,
choose a good company that has what you want and stick
with it, stay with it, and find your path to success
with it. You may need to overcome obstacles along
the road, but by all means don't give up. Winners
never quit and quitters never win.
When Pirates Call
What can you say to pirates and cross-sponsorers that
come a calling? The first question should always be
"How did you get my name and number". If
they are cagey or unwilling to answer simple questions
like this, you know something fishy is afloat. Another
important question is whether or not they are distributors
in your current company. If so, their call probably
falls into the category of cross-sponsoring. Either
way, you should clearly indicate your position and
understanding of the situation. More often than not,
your would-be recruiter is unaware of the unethical
nature of the cross-sponsoring that they propose.
Many do not even realize that they may be risking
expulsion from the parent company by violating the
contract they originally signed. As the industry grows
and matures, we are all becoming savvier and hip to
the tricks of the trade and the rules of the road.
It is up to us each of us to help spread the word
that Network Marketing is an ethical haven from the
cut-throat mayhem of destructive business piracy,
corruption and cannibalism.
Keeping Your Boat Afloat
Well supported and informed networks are solid and
invulnerable. Networking
Guideline # 5: By far,
the best strategy to avoid the plague of downline
raiders and cross-sponsoring profiteers is to insure
maximal support to your downline. Remember to be of
service and contribution. Are your distributors getting
the training, coaching, tools and support they need
to put their enthusiasm to the test?
When downlines fail, lack of consistent support is
usually cited as the number one culprit. Strengthening
your relationships and providing ongoing support to
your network is the best business insurance you can
buy. Positive attitude is another important factor.
A steadfast attitude of pro activity and resourcefulness
in the face of obstacles and challenges can propel
you to, and keep you at the top. Without sustained
determination you will probably not succeed in any
networking opportunity. With it you can move mountains.
After all, it's your business - treat it with professionalism
and pride and let the results speak for themselves.
Ethical Alternatives
Confine your business activities to just one MLM company
at a time. This will avoid conflict and heighten your
chances for success. Of course you may avail yourself
of goods and services from different Networking Marketing
companies. Just being an "inactive distributor"
of another company is harmless and may be instructive.
To obtain products from other Network Marketing companies
while avoiding any cross-sponsoring involvement, get
the company's address and phone number, and contact
them for the name and number of a local distributor
who is not a member of your original company. You
are under no obligation to sign on with a friend or
associate from your original company simply because
they "told you about it first ". In fact,
you may be doing them an unexpected disservice if
you allow them to cross-sponsor you. By carefully
avoiding any cross-sponsoring conflict, you can enjoy
products from other MLM companies without concern.
However, if you have made the decision to become an
active network builder in another company, you must
observe the following guidelines very carefully.
Thoroughly review your original company's policies
regarding multiple involvements and cross-sponsoring.
Either or both may not be allowed. It is also a good
idea to contact the company directly in case there
have been any updates or changes to the policy since
you first entered the business. If you are allowed
active participation in more than one company concurrently,
nevertheless, proceed with great caution.
Consult your upline and let them know of your intentions.
They will appreciate your honesty and may have useful
suggestions or information.
By all means do not engage in a covert strategy of
deception. When it is found out your relationships
will suffer for it. Openness and honesty is still
the best policy - especially among friends and business
partners.
If you do choose to get involved with two companies
at once, it is wise to keep the two networks absolutely
separate. Avoid overlapping different ventures by
enrolling only new or different contacts into your
new business. This strategy minimizes poten¬tial
conflict and network damage.
Should distributors from your original company find
their way to your new opportunity, categorically refuse
to sponsor anyone beyond or besides your own original
first level. This advice will help you to avoid unintentional
raiding of, or stealing from, someone else’s
group. The only exception to this is if they possess
written permission from the original company and their
entire original upline.
If you do have the right, and wish to be active in
two companies at the same time, be extremely careful
not to promote one company by discrediting, slandering,
bad mouthing or denouncing the other. Unfavorable
comparisons are equally inappropriate. It is said
that there are two ways to own the tallest building
in town: You can build it yourself, or you can tear
down all the others. No company condones network cannibalism
within its own ranks. Double agents are always discovered
and the ensuing mess often ends in disaster for all.
Finally, if you absolutely insist on cross-sponsoring
or if you just can't help from making negative representations
and unfavorable comparisons - the Networkers Code
of Ethics, Etiquette and Honor behooves you to quit
the original company before moving ahead. Act with
the courage of your convictions. Playing both sides
of the fence is a game for crooks and spies, not for
honest Network Marketers.
Network Marketing in the 21st Century
Network Marketing is a contemporary approach that
can be applied to all forms of commerce and trade.
This unique consumer-driven marketing system holds
great promise for streamlining and popularizing the
way business is conducted in the later 20th and fast
approaching 21st centuries. The vision is one in which
everyone truly has access to financial independence
and personal freedom.
Remember: When we as Network Marketers uphold
ethical codes of conduct we help to strengthen our
industry as a whole.
Humanity is searching for a healthier, less destructive
and more equitable paradigm. Environmental sustainability,
humanitarianism, non-interference and planetary contribution
are the yardsticks by which businesses are now being
measured. New technologies and the rapid flow of information
are virtually linking us up into a global network.
With the advent of the planetary community, the heralded
era of cooperation is rapidly emerging.
Network Marketing can serve as a model for ethical
business conduct in the 21st century and beyond its
reputation tomorrow depends on our actions today.
Thank you for helping to uphold and promote the cherished
vision we all represent.
Focus on Cross Sponsoring - A Summary
Networking Guidelines
1. The main focus of Network Marketing is on building
relationships. Successful Network Marketing depends
on quality relationships and quality relationships
depend on ethical behavior.
2. If you want to succeed in Network Marketing, choose
the company with the products, services, corporate
atmosphere, vision and compensation plan you prefer,
and stick to it until you succeed.
3. In Network Marketing, as in all people businesses,
reputation is everything. Your reputation is virtually
the key to your success, why jeopardize it with foul
play?
4. Don't jump at the next -and greatest opportunity
that comes along - there's always another better opportunity
on the horizon. The grass only looks greener. Leave
hopscotch marketing to MLM junkies.
5. Protect yourself from downline raiders and cross-sponsoring
profiteers by insuring maximal support to, and communication
with, your network. Remember to be of service and
contribution to your group.
Ethical Considerations
1. Network raiding is predatory, parasitic and unethical.
It gives a bad name to MLM as a whole, and sets a
precedent that is highly destabilizing.
2. The distributor application you sign is a legally
binding document. It contains your company's distributor
bylaws which guarantee specific rights designed to
protect the company and the distributor.
3. As distributors within the same company we share
special contacts, restricted privileges, access to
confidential information and a certain commonality
that can not be abused without violating the integrity
of the network as a whole.
4. Networks are built by the effort of many individuals,
and are co-owned proportionally by everyone involved.
No one has exclusive ownership of an entire network.
5. Cross-sponsoring violates one of the most time
honored and fundamental principles of human conduct
- the Golden Rule. Remember: as you sow, so shall
you reap.
6. Crossing-up, or approaching your up1ine as targets
for other Network Marketing ventures is just another
type of cross-sponsoring. Once again, as with sneaky
crossing, this is an attack on someone else's business
network - their upline's network.
7. Cross-sponsoring or creating conflict of interest
within a network damages a distributor's reputation.
Although the crossing may be done without malicious
intent, the crosser's honesty and integrity quickly
come into question. Respect and trust are jeopardized
or destroyed. Hard feelings are engendered with any
distributors whose networks have been invaded or harmed
Ethical Alternatives
1. Confine your business activities to just one MLM
company at a time. You will avoid conflict and heighten
your chances for success. This is our best advice
and your best bet.
2. Thoroughly review your original company's policies
regarding multiple involvements and cross-sponsoring.
Either or both may not be allowed. Contact the company
for updated information.
3. Consult your upline and let them know of your intentions.
4. Do not engage in a covert strategy of deception.
When it is found out your relationships will suffer
for it. Honesty is your best policy.
5. If you choose to get involved with two companies
at once, keep the two networks absolutely separate.
6. Categorically refuse to sponsor anyone from the
original company beyond or besides your own first
level.
7. If you must be active in two companies at the same
time, do not promote one company by discrediting,
slandering, bad mouthing or denouncing the other.
Avoid negative comparisons or representations.
8. If you absolutely insist on cross-sponsoring or
if you just can't help from making negative representations
and unfavorable comparisons - the Networker's Code
of Ethics, Etiquette and Honor behooves you to quit
your original company before moving ahead
9. Remember: When we, as Network Marketers, uphold
ethical codes of conduct, we help strengthen the case
for our industry as a whole.